How Zuru Life Africa Works for Guests | And For Hosts

Zuru Life Africa is dedicated to making your vacation/staycation booking process simple, fast, and secure. Whether you’re traveling today or in the near future, Zurulife.africa connects you with affordable spaces to stay, offering a home away from home experience. Scaling across African cities, towns, and villages, Zuru Life Africa aims to make your travel even more enjoyable. Let’s explore how this platform simplifies the booking experience, ensuring a great stay.

1. Account Creation and Verification: To begin, sign up on our site by providing your credentials or using your Gmail or Facebook account. Once logged in, complete your profile with the necessary details. This ensures that hosts can easily confirm your bookings, giving you a hassle-free experience.

2. Browsing Listings on zurulife.africa: Utilize our user-friendly platform to browse listings conveniently on your phone or laptop. To narrow down your options, utilize the filters available on the Listings page. Additionally, you can create a Wishlist by adding your favorite listings, allowing for easy price and feature comparisons. Then you can directly contact the host, who’s telephone number you will find near the host’s profile for free.

3. Booking Your Preferred Listing: Once you’ve found the perfect listing and have confirmed every detail with the host (you can also gather more information about your host by reading reviews left by previous guests), take note of the host’s cancellation policy and house rules before proceeding with your booking on Zuru Life Africa at no service charge. Zuru Life Africa offers multiple payment options, including M-Pesa, a popular mobile payment system, and credit card payments. Upon payment, your booking is automatically reserved, and you’ll receive more of host’s contact and location details via your email to facilitate direct communication. Read more on why you need to book your vacation through Zuru Life Africa.

Key Information to Know:

• Listing Name: Each host assigns a unique name to their listing, helping you identify the place you’ll stay.
• Occupancy: Pay attention to the maximum number of adults and children that can comfortably stay in the listing.
• Description: Read the detailed description provided by hosts to gain a better understanding of the property.
• Listing Type: Each property falls into a specific type category, such as furnished apartments, condos, villas, etc.
• Rooms Available: The number of rooms available for sleeping.
• Price per Night (Kshs): Prices are charged per night, with the total cost calculated based on the number of nights you stay.
• Service Fee: Zuru Life Africa does not charge any service fee to guests, making your booking and staycation more affordable.
• Price per Extra Person (Kshs): Some listings may charge an additional fee if accommodating an extra person.
• Cleaning Fee (Kshs): Costs associated with maintaining cleanliness in the listing.
• Cancellation Policies: Understand the host’s policies regarding trip cancellations to avoid surprises.
• Amenities: Explore the features and amenities offered in the listing.
• Location: Find the map location of the listing.
• Media: View interior and exterior images of the listed houses.
• House Rules: Familiarize yourself with the host’s guidelines before check-in and during your stay.
• Account Ownership Verification: Some hosts require a government-issued ID and profile photo for verification.
• Review: Share your feedback on your stay by reviewing the listing.

4. Get Ready and Go: Once you’re prepared for your staycation, utilize the host’s contacts for any inquiries. If you need assistance, the Zuru Life Africa support team is readily available.

5. Assistance Across Africa: Zuru Life Africa is expanding its services across the entire continent, ensuring assistance wherever you go. We appreciate your support in this journey.

6. Safety and Health as Priorities: Listings undergo cleanliness grading, and hosts pledge to follow WHO’s COVID-19 cleaning guidelines. Guests are encouraged to adhere to the recommended COVID-19 protocols.

7. Additional Cancellation Choices: Hosts offer flexible booking cancellation options. Prior to booking, carefully review each host’s refund policy to make an informed decision that aligns with your needs. Read on various host cancellation policies available on Zuru Life Africa.

8. Customer Assistance: Zuru Life Africa provides round-the-clock customer service, ensuring you feel safe and supported throughout your travels. Feel free to reach out to us whenever you need assistance.

9. Check-In and Check-Out Time: Pay attention to the host’s specified check-in and check-out times to avoid any inconveniences during your stay. It’s important to adhere to these timings to ensure a smooth experience.

10. Reservations: All bookings made through Zuru Life Africa are confirmed automatically. In the event of a guest not showing up on the check-in date or the following day, the host will receive full payment for the entire reservation. It’s essential to communicate any changes or cancellations in advance to avoid misunderstandings.

Zuru Life Africa streamlines the process of finding and booking accommodations for your staycation. With user-friendly features, localized payment options, and a commitment to customer satisfaction, Zuru Life Africa ensures a seamless and enjoyable experience for travelers. From creating your account to browsing listings, booking your preferred space, and receiving customer support, Zuru Life Africa is dedicated to making your stay a memorable one. Embark on your African adventure with Zuru Life Africa and explore the diverse and vibrant destinations across the continent.